PRW.NET FAQ's :
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Can I add additional mailboxes to my PRW.NET account? I would like messages to my spouse and kids to go to different mailboxes.What are the setup parameters for my additional emails ?How can I forward my PRW.NET mail to another email address ?How can I setup an automatic reply on my mailbox ?I will be travelling outside Puerto Rico. Can I retrieve my email while connected to America Online or another ISP ?When receiving messages, my email program stops before reading the last message. If I try to retrieve messages again, I get the same messages over and over. How can I fix this ?How can I send mail from multiple email accounts ?I am using Windows 95/98 with a "shared" configuration. How can I keep my mailboxes separate?
PRW.NET FAQ's : Email :
Can I add additional mailboxes to my PRW.NET account? I would like messages to my spouse and kids to go to different mailboxes.
If you do not need POP3 access, you can also consider free email services such as Yahoo!, Hotmail, Netscape or USA.NET.
PRW.NET FAQ's : Email :
What are the setup parameters for my additional emails ?
| Parameter | ">Value |
|---|---|
| Incoming Mail Server | pop.prmail.net |
| Outgoing Mail Server | smtp.prmail.net |
| Email Address | myuser@prmail.net |
| Username | myuser@prmail.net |
| Password | mypassword |
Remember to substitute myuser and mypassword for the ones selected. If you are using a very old mail program you may need to use myuser%prmail.net instead of myuser@prmail.net as the username. You can use WebMail to access your additional mailboxes by using the email address as the username.
PRW.NET FAQ's : Email :
How can I forward my PRW.NET mail to another email address ?
Note that you forward to multiple email addresses by entering each address separated by a comma. You can also keep a copy of your messages on the current mailbox by entering "." (do not enter your address again). For example, if you would like to forward your mail to myname@mycompany.com but still want to keep a copy of the messages on your PRW mailbox just enter:
.,myname@mycompany.com
PRW.NET FAQ's : Email :
How can I setup an automatic reply on my mailbox ?
This feature is useful for business accounts too. For example, you can set up an 'info@yourcompany.com' mailbox where customers get an instant reply with basic company information and links for specific subject areas. You can also use it to send acknowledgements that a form has been received.
The vacation message is sent only one per recipient. If someone sends you five messsages, they will get a single automated reply. If you would like to send a reply to each message, use the "Change Processing Rules" option and create a rule.
PRW.NET FAQ's : Email :
I will be travelling outside Puerto Rico. Can I retrieve my email while connected to America Online or another ISP ?
1. Use the mail server of the remote ISP as "outgoing mail server". The "incoming mail server" should still be pop.prw.net (or pop.yourdomain.com for business accounts) since that is where your mailbox is located.
2. Activate "SMTP Authentication" on your email program. If you are using Outlook Express that is the option called "My server requires authentication" on the definition of your email servers (Tools, Accounts, Properties). Note that some ISPs block outbound ESMTP connections. "SMTP Authentication" will not work in those cases.
This authentication is necessary to insure that only PRW.NET customers use our mail servers and that no "mail relays" are allowed. This is a common practice among ISPs.
PRW.NET FAQ's : Email :
When receiving messages, my email program stops before reading the last message. If I try to retrieve messages again, I get the same messages over and over. How can I fix this ?
The most common reason for this problem is an improper shutdown, e.g. turning your system off without a shutdown. Mail folders are indexed in a way similar to databases. If you updated a mail folder and turn your system off, the indexes could be corrupt so the pointer to the second message could actually be pointing to the third, etc. To avoid this, please follow the shutdown procedures recommended by your operating system vendor.
If the problem persists you may have a message that has data on its header that is not handled correctly by your email program. We have seen some mailing list programs or web forms produce messages with headers that do not comply with email standards. To correct this, log into your mailbox via WebMail and delete the message where your email program stops reading.
PRW.NET FAQ's : Email :
How can I send mail from multiple email accounts ?
If some of your email accounts are at other ISPs in most cases you will need to use the PRW.NET server for your outgoing mail (smtp.prw.net) to avoid mail relay blocks.
PRW.NET FAQ's : Email :
I am using Windows 95/98 with a "shared" configuration. How can I keep my mailboxes separate?
The second is to change the "shared" mode to a "per user" mode. This will create a separate directory for each login account and therefore a separate mailbox.
The other is to use the Inbox Assistants in Outlook Express or Messenger to direct mail from each address to a different folder.
If your goal is to keep messages secure, keep in mind that Windows 95 and Windows 98 are very weak in terms of security. It would not be difficult for someone with basic system skills to read mailboxes on other user directories. If you need better security, consider Windows NT.